You Manage Your Business, We Manage Your Technology!
InfoManage is a New York based Information Technology Services Management (ITSM) firm that offers a blend of unmatched technological support expertise and strategic, high-level consulting. At InfoManage, we believe that technology is mission-critical to the success of your business, but doesn’t have to be time consuming, frustrating, and costly. We provide IT services so you can focus on what matters most — growing and maintaining your business.
Some of the services we offer include:
A Managed Service Provider manages and assumes responsibility for providing a defined set of technology services to its clients proactively for an ongoing flat or near-fixed monthly fee, providing predictable IT support costs. Managed Services include continued maintenance of your existing technological infrastructure, monitoring of your devices to ensure peak performance, software updates to keep your devices secure and powerful, problem fixes as they arise, enhancement of your current environment, and answers to any questions you may have about your technology—both about its maintenance and its improvement.
Our Information Technology Service Management (ITSM) expands upon our offered Managed Services. We act as an extension of your staff, providing any and all services an internal IT department would, in addition to creating relationships with our customers and investing in projects to bring more value to your business. ITSM includes a more in-depth approach to the analysis and improvement of your networks, endpoints, and systems. As your ITSM provider, we will both solve any issues with your infrastructure and work with you to determine how to best achieve your business’ goals!
Cybersecurity is becoming more and more important for each and every business. Small to medium-sized businesses are likely targets for their lack of security infrastructure and a pervasive view of smaller businesses as less of a target for hackers. InfoManage provides a wealth of cybersecurity services, making sure that every aspect of your business is safe and secure in a variety of ways.
Business Continuity Disaster Recovery (BCDR) ensures that your data is always safe, no matter the circumstances. This is a preventative measure to guard against any issues from a software or hardware issue, a natural disaster, a technological failure of some kind, or a cyberattack. BCDR makes sure that you and your customers are not disrupted and that your data is preserved.
InfoManage has participated in and led projects to improve and aid the businesses we support, including, but not limited to, coordinating installation, configuration, cabling, design, and implementation of various IT services, software, and hardware. Our thorough project plans include continued communication, so all parties understand the progress made and any changes to the original plan.
Voice Over Internet Protocol (VOIP) phone service allows you to make regular phone calls using the Internet rather than a typical phone line. Our VOIP includes many features, including unlimited calls from any distance and integration of various devices and services, including mobile phones, corporate phones, video calls, and screen sharing.
As an InfoManage client, you will enjoy:
A full range of solutions
We invest time in understanding your largest technology challenges so we can identify the perfect-fit solution. Plus, we have access to the latest and most proven technology, which allows us to provide a full range of solutions.
Proprietary approach to pricing
Our approach gives you access to the quality of Fortune 100 support, at a fraction of the cost. We charge a fixed price per unit (per PC, workstation, or server) on a monthly basis. Get charged for your exact needs — and not a cent more.
Maximum flexibility
We maintain the appropriate support for your business, which is directly related to the number of units that require support. As a result, you can scale up or down based on your company’s unique needs — without the large cost to you of hiring more employees (especially if that need is short-term or temporary).
The right expertise
Whether it’s taking full responsibility for your technology, supplementing your existing staff, or providing that critical off-hour 24/7 support, InfoManage can help fill those gaps.
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